Peak
Performance Sports’ Privacy Policy (Questions:
888-742-7225)
Effective:
October.8th 2008
 Peak Performance Sports, LLC is a licensee of the TRUSTe
Privacy seal program. TRUSTe is an independent organization
whose mission is to build users trust and confidence
in the internet by promoting the use of fair information
practices. This privacy statement covers the site www.peaksports.com.
Because this Web Site wants to demonstrate its commitment
to your privacy, it has agreed to disclose its information
practices and have its privacy practices reviewed for
compliance by TRUSTe.
If you have questions or concerns regarding this privacy
statement, you should first contact us at [privacy@peaksports.com]
If you do not receive acknowledgement of your inquiry
or your inquiry has not been satisfactorily addressed,
you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve
your concerns. We take your privacy very seriously. Because
of this we want to provide you with information on how
we collect, gather, and identify information during your
visit to our site.
Personally Identifiable Information refers to contact
information that tells us specifically who you are, such
as your name, sport, role in sports (athlete, coach,
etc.), phone number, email or postal address. By using
this web site, you agree to this Privacy Policy. If you
do not agree to this Privacy Policy, please do not use
the web site.
Information Collection and Use
We collect your name and email address and in some cases
your sport and role when you choose to opt-into receiving
our newsletters, e-books, reports, or complete our “contact
us form” to send us a message. We use this information
for the purposes of contacting you with the information
you have requested, and to service your requests on
our site. We don’t share your email or name with
any third parties for their promotional purposes or
otherwise.
Refer a Friend Feature: - We collect
your name and email, as well as the email addresses of
the friends you choose to refer on the contact form to
complete your request. This information is used solely
for the purpose of sending out this one time email and
is not used for any promotional purposes or email campaigns.
Surveys: We may from time to time provide
a link to a third-party survey company for our Users
to fill out. Surveys provide us with information on sports
psychology to help us better understand our users’ service
needs. We encourage you to submit this information so
we can provide you a more personalized experience on
our web site but participation is entirely voluntary.
We use a service provider to serve our users surveys.
This service provider is not authorized to use your information
for any other purposes.
Service-Related Announcements
We will send you strictly service-related announcements
on rare occasions when it is necessary to do so. For
instance, you will receive confirmation of any orders,
response to any email inquiries and if our service
is temporarily suspended for maintenance, we will send
you an email.
Generally, you may not opt-out of these communications,
which are not promotional in nature. This may include
order confirmations, emails containing tracking number
details.
Newsletters and Free Reports
Peak performance has an opt-in newsletter and free reports
to which you can subscribe by entering your email and
name information in the box provided. This information
is collected solely by Peak Performance Sports, LLC and
is not shared with any third parties. You can opt out
of future mailings by (1) Using the “cancel subscription” links
placed at the bottom of each outgoing email, or (2) send
an email to Peak Performance Sports, LLC using our contact
us form: http://www.peaksports.com/contact.php
Blogs
If you use a bulletin board, blog, or chat room on this
website, you should be aware that any personally identifiable
information you submit there can be read, collected,
or used by other users of these forums, and could be
used to send you unsolicited messages. We are not responsible
for the personally identifiable information that you
choose to submit in these forums.
Service Providers
Peak Performance Sports, LLC fulfills and ships all
orders for delivery processed on our site. We also employ
the services of a service provider to process payment
on our website for purchases you make on our site. The
cart is co-branded as a Peak Performance Sports, LLC
page while payment is collected and processed by a service
provider when the “Credit Card” option is
selected for payment. When you select the “PayPal” option,
your payment information is processed by PayPal on behalf
of Peak Performance Sports. None of these service providers
are authorized to use your information for any promotional
purposes or any other functions beyond the ones described
above.
Access
To access or update your information on our site such
as your email address, please contact us via email with
your request at: - privacy@peaksports.com .
Legal Disclosure
We may disclose your personally identifiable information
when legally obligated to do so in such circumstances
as to comply with a judicial proceeding, court order,
or subpoena where a formal request has been made by the
government or law enforcement agencies.
Links to Third Party Sites
We offer outside links in the peaksports.com website,
which link to other websites. These outside sites are
not under the control of Peak Performance Sports. We
are not responsible for the contents of any linked site.
Cookies
When you interact with the Site, we try to make that
experience simple and meaningful. When you visit our
Site, our Web server sends a cookie to your computer.
Cookies are files that Web browsers place on a computer's
hard drive and are used to indicate whether you have
visited the Site previously.
Choices about Cookies:
You can configure your browser to accept all cookies,
reject all cookies, or notify you when a cookie is set.
(Each browser is different, so check the "Help" menu
of your browser to learn how to change your cookie preferences).
Our Practices Regarding Cookies:
We administer cookies on our site to provide you
customized content, keep track of preferences you
specify while using the site, estimate and report
our audience and traffic and conduct research to
improve our services to you. None of the information
in these cookies is tied to your personally identifiable
information.
Third Party Cookies: From time to time
we engage third parties to track and analyze non-personally
identifiable usage and volume statistical information
from visitors to our site to help us administer our site
and improve its quality. We have no control over the
third party cookies set by our business partners on this
site and this privacy policy applies exclusively to cookies
set by Peak Performance Sports.
Security and Data Storage
Our Site has security measures in place to help protect
against the loss, misuse, and alteration of the personal
information and Data under our control. Peak Performance
Sports, LLC employs industry-standard technology to help
prevent interference or access from outside intruders.
Our payment processors employ SSL [Secure Socket Layer]
encryption to ensure that users' sensitive information
is protected and encrypted when processing credit card
transactions on our site during the payment process.
Reviews: Should you decide to write
a review, we request certain personal information such
as your first name, last name, city and country of residence,
and your email address (which we do not publish) to complete
your review. Please be aware that any personally identifiable
information you submit within a review can be read, collected,
or used by other users. We are not responsible for any
personally identifiable information that you may choose
to submit in these forums.
Testimonials: When you submit a Testimonial
to Peak Performance Sports, LLC, we collect and publish
your information, which may include your first and last
name, sport, and or current location. We obtain your
permission prior to posting your testimonial on our site.
Changes to this Statement
Peak Performance Sports, LLC
may update this Statement at any time, so please review
it frequently. If we make material changes to this Statement,
we will notify you in this Statement, by email or by
a notice posted on the home page of the Site.
QUESTIONS
If you have any questions concerning this Privacy Policy,
please contact Peak Performance Sports, LLC:
Via e-mail: privacy@peaksports.com
Regular Mail:
Peak Performance Sports
7380 Sand Lake Road.
PMB 5012
Orlando, FL 32810
Phone:
Toll Free: 888-742-7225
Local Phone: 407-909-1700
Fax Number: 407-909-1789 |
